We have the answers to all your questions

Our motivated, dynamic Customer Service Team are at your service and already have a solution to any problem you may face. We can adapt professionally to suit your situation thanks to our many years of experience in different markets and can quickly react to your feedback thanks to our skilled, capable staff. With efficiently designed digital processes and our exclusive B2B shop, we are here to support you and guarantee excellent customer service.

B2B shop

Extremely fast delivery times

Clearly laid out and simple to use

Order overviews, invoices, delivery notes, order confirmations, lists of backorders

Always stay up to date as a matter of course

Catalogue available for download

Find all information about our products

down to the smallest detail from packaging to use of the product

Around-the-clock availability

Call up information, enquire about delivery status, submit orders and much more at any time

Fast and direct from your office or home office

Improved order terms

Drop shipment available

Direct shipping to end customers

Personal support

For questions about our products, POS advice and much more

Sales customer service

Professional order and complaints management
Detailed background information available
Individual sales advice for all brands and products
Communication channels: ticket system, telephone, e-mail, classic order forms
Year-round availability: Mon.-Fri. 8:00 a.m. to 4:00 p.m.
Fast response time
Skilled, capable staff with high expertise
Customer Services as a constant contact partner for detailed questions regarding our products
Worldwide support from our individually assigned teams
Extensive advice on orders as well as product range expansion
After-sales service: Order status checks, coordination of repeat orders, questions regarding orders, provision of product information

Individual floor-space management

From a selection of the best stationary POS concepts to strategies for your target group tailored to your needs, we will work together with you to create a new experience for your customers. With our planogram, we will create a visual animation of the space and provide you directly with an order proposal. In doing so, not only do we offer the classic shelves, but also develop creative play world concepts and original solutions for your POS space specifically for you. With our expertise in the most varied of sales channels, we develop an optimal use of space that id perfectly tailored to your customers for successful product presentation.

Dabei bieten wir nicht nur die klassischen Regale, sondern entwickeln kreative Playworld-Konzepte und schaffen eigens für Sie originelle Lösungen für Ihre POS-Fläche. Mit unserer Expertise in verschiedensten Absatzkanälen erarbeiten wir eine optimale Flächennutzung, perfekt auf Ihre Kunden abgestimmt, für eine erfolgreiche Produktpräsentation.

The right product in the right place at the right time

As a future-oriented company, we consider progress and continuous further development to be extremely important, which is why digitalisation is so essential . With this in mind, we are currently working on a VMI system which can take over inventory management on the basis of our sales figures and therefore react completely autonomously. You will, of course, be the first to know as soon as the system is ready for the market. Until then, we are happy offer our professional, personalised advice in place of our VMI system. Contact us for your individual consultation.

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